Privacy Policy

Last Updated: November 6, 2025

Welcome to Yoopii (“we,” “our,” “us”).

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the Yoopii mobile app, website, and all related services (collectively, the “Platform”).
By using Yoopii, you agree to this Privacy Policy. If you do not agree, please do not use our Platform.

1. Overview of Yoopii

Yoopii is a social commerce and entertainment platform designed to empower creators, vendors, and users — especially within African and diaspora communities — to share videos, promote culture, and buy or sell products and services online.

2. Information We Collect

We collect the following types of information when you use Yoopii:

A. Information You Provide Directly

  • Account Information: Name, username, email, password, phone number, country, and language preferences.
  • Profile Details: Photos, videos, biography, gender, age (if applicable), and cultural identifiers such as heritage or region.
  • Commerce Information: Payment details, transaction history, delivery addresses, and store information (for sellers).
  • Communications: Messages, comments, posts, and support inquiries.
  • Documents: Uploaded files for verification or business purposes.

B. Information We Collect Automatically

  • Device & Log Data: IP address, browser type, device model, OS version, app version, and usage statistics.
  • Location Data: Approximate or precise location (if permission is granted).
  • Cookies & Analytics: We use cookies and analytics tools to personalize content and improve performance.

C. Information from Third Parties

We may receive limited user or payment data from third-party services (e.g., Google, Apple, Paystack, Flutterwave, or Stripe) when you connect or make transactions through them.

3. How We Use Your Information

We use the information we collect to:

  • Create and manage your Yoopii account.
  • Provide, maintain, and improve the Platform’s features.
  • Enable cultural content sharing, commerce, and live streaming.
  • Process transactions and facilitate secure payments.
  • Personalize recommendations and marketing content.
  • Communicate with you about updates, promotions, or support requests.
  • Detect, prevent, and respond to fraud, abuse, or illegal activity.
  • Comply with legal obligations and platform policies.

4. How We Share Your Information

We do not sell your personal information.
We may share it in limited ways as follows:

  • With Service Providers: For payment processing, analytics, hosting, delivery, and customer support.
  • With Other Users: When you share content (e.g., posts, videos, or listings), it may be visible publicly.
  • With Business Partners: When you interact with sponsored content or shop through affiliate products.
  • For Legal Reasons: To comply with applicable law, respond to legal requests, or protect the rights, property, or safety of Yoopii, users, or the public.
  • In Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred as part of the business assets.

5. Cookies and Tracking Technologies

Yoopii uses cookies, pixels, and similar technologies to:

  • Keep you signed in,
  • Save preferences and improve navigation,
  • Analyze usage trends,
  • Deliver targeted advertising.

You can manage or disable cookies in your browser settings, though some features may not function properly without them.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access & Correction: Request access to your personal data or corrections to inaccuracies.
  • Deletion: Request deletion of your data (subject to legal or operational retention limits).
  • Withdraw Consent: Revoke consent for data processing or marketing at any time.
  • Portability: Request a copy of your data in a portable format.

To exercise your rights, contact us at contact@yoopii.net.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required by law.
For example:

  • Account data is retained while your account is active.
  • Transaction data is retained for legal, accounting, or tax purposes.
  • Deleted content may remain temporarily in backup systems for security reasons.

8. Data Security

We implement industry-standard measures to protect your data from unauthorized access, disclosure, or alteration.
This includes encryption, firewalls, access controls, and periodic security reviews.
However, no online system is completely secure, and you share information at your own risk.

9. Children’s Privacy

Yoopii is not intended for children under 13 years old (or the applicable minimum age in your country).
We do not knowingly collect data from minors.
If you believe a child has provided personal data, please contact us immediately to remove it.

10. International Data Transfers

Because Yoopii connects users worldwide, your data may be transferred to and processed in countries other than your own.
We take steps to ensure that your information remains protected under applicable data protection laws.

11. Links to Third Parties

Our Platform may contain links to third-party websites or apps.
We are not responsible for their content, security, or privacy practices. Please review their policies before engaging with them.

12. Changes to This Policy

We may update this Privacy Policy from time to time.
If we make material changes, we will notify you by email, app alert, or on our website.
Continued use of Yoopii after changes means you accept the updated Policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 contact@yoopii.net
🌐 https://.yoopii.net
📍 Yoopii SARLU, Lomé, Togo